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Customer Service & Shipping Information

Thank you for interest in our products. We look forward to earning your business.

Contact Us

If you have questions or comments, you may contact us at:

MAIL
Busy Bee Stores
2920 S. Glenstone
Springfield, MO 65804

PHONE: 1-888-407-7717 (Mon-Fri, 9-5 CST)

FAX: 1-417-823-7411

EMAIL: info@busybeestores.net

Payments Accepted

We accept payment through Visa, MasterCard and Discover.

Shipping and Handling

We ship within the continental United States along with Alaska, Hawaii and U.S. Military APO addresses usually within 2-3 working days. Typically, a UPS shipment to an address within the Continental U.S. will take 4-10 days to reach its destination. We have found shipments by Priority Mail (USPS) to average 2-5 days.

We are now shipping based on weight. To estimate your shipping, use these rules of thumb:

Bendovers, Action Slacks, and Sweaters have a shipping weight of 1.5 lbs each.
Jeans, Jackets have a shipping weight of 2 lbs each.
Most Blouses, Tees, Belts and Watches have a shipping weight of 1lb each.

Shipping charges via USPS Priority Mail delivery are as follows:

Total Weight of Merchandise Purchased

0 - 2 lbs, add $6.50
2.1 - 3 lbs, add $8.50
3.1 - 4 lbs, add $10.00
4.1 - 5 lbs, add $11.00
5.1 - 6 lbs, add $13.00
6.1 - 7 lbs, add $14.00
7.1 - 8 lbs, add $16.00
8.1 lbs & up, add $17.50

For UPS Ground Residential Shipping, is as follows:

Total Weight of Merchandise Purchased

0 - 2 lbs, add $8.00
2.1 - 3 lbs, add $10.00
3.1 - 4 lbs, add $11.00
4.1 - 5 lbs, add $13.00
5.1 - 6 lbs, add $14.00
6.1 - 7 lbs, add $16.00
7.1 - 8 lbs, add $17.00
8.1 lbs & up, add $18.00

We do not offer express shipping nor do we offer international shipping.

Taxes

All residents of Missouri will be subject to a 6.60% sales tax.

Money Back Guarantee

All items carry a 30-day money back guarantee. If you are unhappy with an item for any reason, we will gladly take back any unused item in its original condition within 30 days of delivery. We will credit your account the original purchase price. If you have been shipped an incorrect or defective item, we will also pay the return shipping charge.

Order Acceptance

Terms of payment shall be determined at our discretion and as otherwise agreed to by us. Payment shall be made by a credit card or some other pre-arranged method of payment acceptable to Busy Bee Stores. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. Where payment is made by credit card, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.

Privacy and Security

We consider any information given to us to be personal and confidential. We will not sell any information. Any information gathered at our site is used only to better understand our customer's needs and preferences. We use the latest in security technology to provide safe transfer of all information. Please reference our Privacy Policy and our Security Policy for complete details.

Accuracy, Errors and Limitations

Descriptive or typographic errors are subject to correction. Photographs on this site are carefully selected to represent the true color as accurately as possible,however, some variation may occur due to your monitor configuration. If you have any questions regarding color or texture of a product, call 1-888-407-7717 for customer service. We reserve the right to limit quantities sold.

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